Sewer Backup: Homeowner perception and mitigative behaviour in Edmonton and Toronto [PDF] By Dan Sandink Institute for Catastrophic Loss Reduction November 2007 ICLR research paper series – number 44
This research is intended to increase awareness and understanding of homeowner perceptions of sewer backup and homeowner risk mitigation in Canadian municipalities, and to provide practical information for municipal staff responsible for managing basement flood risk. The study provides a discussion of the role of effective basement flood education programs for increasing homeowner basement flooding awareness and adoption of damage reducing adjustments. The report concludes with suggestions on how municipalities can increase the effectiveness of basement flood education and homeowner level mitigation programs.